Innovation Success In Three Steps

I just got home from the LeadingAge Wisconsin Aging Services Conference in Green Bay, Wisconsin where there was a lively discussion of best practice innovation in my presentation, Meeting the Innovation Challenge In Long-Term Services & Supports. Innovation was top of mind for executives at the conference for several very familiar reasons—the declining margins in traditional fee-for-service reimbursement, the growing reach of health plans, and the changing consumer preference for, and use of, long-term services and supports.

For most executives, innovation is about long-term sustainability. The question: What are the service models that will . . .