By Monica E. Oss Medicaid rolls grew by nearly 14% last year as 9.9 million consumers enrolled in Medicaid and the Children’s Health Insurance Program (CHIP) between February 2020 and January 2021. With more than 80 million consumers—including 38.3 million children—on the rolls, Medicaid and CHIP combined now serve as the largest single source of health coverage in the United States (see New Medicaid & CHIP Enrollment Snapshot Shows Almost 10 Million Americans Enrolled In Coverage During The COVID-19 Public Health Emergency). But in the face of swelling rolls and increasing socioeconomic challenges for vulnerable consumers, Medicaid plans have their challenges. How do Medicaid leaders address shrinking budgets, changing reimbursement models, workforce crises, technology shortcomings,…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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