By Monica E. Oss “Big data” is all around us. It powers the mass customization that allows Amazon to recommend new books for you. It is why Siri can talk to you on your phone. It provides the engine for the targeting of ads on Facebook. And, in health and human services, it is the fuel of decision support tools and population health management software (see Taking Decision Support From Concept To Practice and ‘Must Have’ Technologies For Cutting Edge Population Management). But the use of big data doesn’t end there. I was fascinated with one new application of big data – provider billing audits. In the article, Analysis Of Big Data Leads To Big…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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