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Operationalize Your Connection Culture

Last week, my colleague Monica E. Oss wrote about how health and human service organizations can build a “connection culture” – a piece in which I shared my work building organizational maintenance plans (OMP) to help understand how organizations function at the operational level (see Building Your Connection Culture). That piece got a lot of great feedback from OPEN MINDS Circle members, including this insightful response from one of our readers:

I have seen open meeting approaches fail because staff members, whether they are offered a platform or not, have already drawn their conclusions of what leadership wants. They do not . . .

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