By Monica E. Oss, Chief Executive Officer A few new developments around peer supports have caught my attention. Not surprisingly, the pandemic has changed the role and the work of peer support specialists—and like all of health care, even peer support services are going virtual. Like many Americans, peer support specialists took an economic hit during the pandemic, with 8.5% reporting having lost a job/being laid off due to COVID-19 and 13.4% taking a pay cut (see The Impact Of COVID-19 On Peer Support Specialists). And they reported feeling isolated (73%) and experiencing communication challenges (69.7%). In this same survey of peer support specialists, they reported that the consumers they are…
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