Teamwork is simple to describe and hard to accomplish.

That statement introduced Relias Chief Executive Officer Jim Triandiflou’s session, Why Non-Profits Should Run Culture Like A Project, during The 2019 OPEN MINDS Executive Leadership Retreat. He presented a useful “cookbook” (and I mean that in a good way, as a cookbook collector) for adopting management actions that improve teamwork and enhance corporate culture. He explained why this should be top of mind for executive teams:

Rarely do people ask about our strategy, they ask about our culture. When you think about culture, what do you think about? Customer . . .

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