Telehealth Lessons Learned

Adding telehealth services becomes an attractive solution as provider organizations are held to access-to-care metrics in value-based reimbursement contracts (see Telehealth Gains Popularity—Telehealth Budgets Don’t). And since the feds have now added new telehealth benefits for Medicare Advantage, we expect to see more health and human service organization executives investing in this platform (see CMS Finalizes Expanded Medicare Advantage Telehealth Benefit Policies).

The challenge that telehealth addresses: “One in five Americans will experience a mental health issue at some time, yet 75% of the counties in the country are underserved by psychiatrists, and 40% of . . .