By Heather Grimshaw

Customizing and streamlining care for individuals dually eligible for Medicare and Medicaid is a primary issue for commercial and public payers including UnitedHealthcare. The population includes more than 12 million individuals, who represent about 20% of Medicare enrollees and 34% of Medicare spending (see 10 Opportunities To Better Serve Individuals Dually Eligible For Medicaid And Medicare), and about 15% of all Medicaid enrollees and 32% of Medicaid spending (see Medicare 101 And 201: Key Issues For States and The Path Forward In Serving The Dual-Eligible Population). Add to that equation the fact that 80% of health care spending is driven…