Telehealth is playing an ever-increasing role in the continued competitive advantage of provider organizations. How? By providing access to specialists in hard-to-serve locations. By imbedding “virtual” behavioral health in primary care systems. By increasing the productivity, and reducing the unit cost, of delivering psychiatric services. For most managers in the field, these statements aren’t surprising – and we’ve written about them before (see OPEN MINDS Market Intelligence Toolkit on Telehealth Guidelines, Eased Telehealth Regulations Mean Expanded Services, and Telehealth – Effective or Not? It Depends On The Measure). What is surprising is finding organizations that are making telehealth work to its full potential –…
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