By Sarah C. Threnhauser

As I'm getting ready to fly to California for our 2017 OPEN MINDS Management Best Practices Institute, I've been reflecting on "best practices" in the field. By definition, a best practice is "a procedure that has been shown by research and experience to produce optimal results and is established (or proposed) as a standard suitable for widespread adoption." I think one the challenges for the field is there is not consensus about what is a best practice – and not a great motivation at the organizational level to adopt them. A few years ago, Atul Gawande, M.D. wrote about the…
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