As I'm getting ready to fly to California for our 2017 OPEN MINDS Management Best Practices Institute, I've been reflecting on "best practices" in the field. By definition, a best practice is "a procedure that has been shown by research and experience to produce optimal results and is established (or proposed) as a standard suitable for widespread adoption." I think one the challenges for the field is there is not consensus about what is a best practice – and not a great motivation at the organizational level to adopt them. A few years ago, Atul Gawande, M.D. wrote about the…
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