What Is Your Competition Up To?

Remaining relevant was the focus of my closing remarks at last week's 2020 OPEN MINDS Performance Management Institute, The Integration Imperative: What You Need To Know & Do To Remain Relevant. Afterward, in a discussion with a very talented leader of a specialty provider organization, his question was how to compete with all the new and well-financed competitors in the market. My comment to him was that the key to success and remaining relevant was to be 'better' than the other specialty provider organizations. Continuous monitoring of competitor organizations is smart business in any industry at any time . . .