By Monica E. Oss, Chief Executive Officer Thinking about implementing digital technology into your service lines? I think for most provider organizations, hybrid services (part face-to-face, part digital) will be essential—both to address consumer demands and to excel in value-based reimbursement arrangements (both reducing costs and improving performance). That was a constant theme of last week's 2018 OPEN MINDS Technology & Informatics Institute and is reflected in our coverage of sessions from last week—Consumer Engagement = Performance, Failure To Launch, and What Should Your Organization Be Spending On Tech?. If your management team is thinking about how to go from all face-to-face services to incorporating tech-enabled services,…
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