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Monroe County, New York, to Implement Voice-Recognition Technology to Track Medicaid Home Health Visits

OPEN MINDS Weekly News Wire Strategic Health Care News The Department of Human Services (DHS) in Monroe County, New York, plans to implement new voice-recognition technology to track Medicaid home health care providers. The goal is to ensure that the provider has arrived at the home of the at-risk recipient and to allow for more streamlined billing for services. By verifying the providerÂ’s arrival and departure times, the new technology is expected to minimize reimbursements for inaccurate or potentially fraudulent bills from providers. A request for proposals (RFP) was released December 12, 2008, and proposals were due . . .

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