On-Line Counseling Gains Acceptance Among Users, Providers, & Payers

April 24, 2006 On-Line Counseling Gains Acceptance Among Users, Providers, & Payers E-mail and other on-line communication methods can be an effective part of a therapy program. According to a March 28, 2006, article in The Wall Street Journal, participating firms, therapists, and payers are establishing protocols for remote counseling through instant messaging (IM) and e-mail. Some therapists say that virtual counseling is similar to telephonic support measures that have been emerging as an important treatment support. Some employee assistance programs offer electronic or on-line support as part of a wellness or disease management program . . .