Lessons Learned in Adding Telehealth Services: Selling Services Across Multiple Settings Is Key to Sustainability

OPEN MINDS Weekly News Wire Strategic Health Care News For behavioral health organizations, the ability to sell telehealth services across multiple settings is key to sustainability. However, telehealth often follows vertical integration strategies by linking hospitals with physician clinics through virtual private networks, which hinder behavioral health collaboration and connections with remote sites such as nursing homes, social service organizations, workforce centers, primary care providers, group homes, jails, schools, and supportive housing. Behavioral health organizations seeking to add telehealth services to their consumer service lines to increase organizational reach and improve services must also address regulatory, financial, and practice management . . .