CMS Finalizes Proposed Rule Outlining Standards For Health Insurance Marketplace Navigators

On July 12, 2013, the federal Centers for Medicare & Medicaid Services (CMS) finalized a rule outlining the standards for Navigators, the in-person assistants who will help applicants select and enroll in a qualified health plan (QHP) in federally-facilitated and state partnership Health Insurance Marketplaces. The final rule also addresses standards for non-Navigator assistance personnel and certified application counselors, which will also provide consumer-focused assistance with applications for and enrollment in QHPs and insurance affordability programs. The final rule identifies training, conflict of interest standards, and standards for serving people with limited English proficiency and people . . .