Service Integration is Challenging Work — But Professionals AreEnergized by Putting it Into Practice
August 25, 2003 Service Integration is Challenging Work -- But Professionals Are Energized by Putting it Into Practice State, local, and federal agencies have expressed a strong desire to streamline human services for consumers through service integration. Often, a consumer of food stamps, for example, also needs complementary government services such as job training and child care. To the consumer, going to various agencies can be a tedious process. Mark Ragan, senior fellow of the Rockefeller Institute, has provided some answers on services integration in his report entitled "Building Better Human Service Systems: Integrating Services for Income Support and Related Programs . . .