4% Of U.S. Adults Used Videoconferencing In Early 2019, 49% Expressed Interest In Using It

Approximately 4% of adults in the United States engaged in videoconferencing visits with their health care practitioner before early 2019, before any shutdowns due to the coronavirus disease 2019 (COVID-19). However, at that time, approximately 49% of respondents expressed interest in using videoconferencing in the future.

Overall, approximately 51% of adults reported using any telehealth modalities. These modalities included patient portal messaging, email, text message, eVisit (when you answer questions about your health issue online and hear back from a doctor later), and videoconferencing. Of these modalities, the most prominent method used was messaging within a patient portal (about . . .