About 45% of Medicare beneficiaries had a telehealth visit with a doctor or other health professional between summer and fall of 2020. This equals 27% (or 15 million) of all community-dwelling beneficiaries in both traditional Medicare and Medicare Advantage using telehealth during this period. Among Medicare beneficiaries who had a telehealth visit, 56% report accessing care using a telephone only, 28% report accessing telehealth care via video, and 16% said they accessed telehealth care through both video and telephone (16%).

Reported telehealth use among beneficiaries who said their provider offers telehealth was higher among the following Medicare beneficiary groups . . .

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