Amazon Launches Health AI Agent For U.S. Prime Members

Amazon launched a health-focused artificial intelligence (AI) platform designed to provide Amazon Prime members with access to virtual primary and urgent care services. The platform can answer user questions, explain health records, manage prescription renewals, and book appointments. Eligible Prime members using Health AI can arrange direct-message care visits with One Medical clinical professionals for more than 30 common health conditions.

Health AI can provide personalized health insights and guidance, including helping users understand symptoms, medications, lab results, and medical records. When professional care is needed, the platform connects members with One Medical clinical professionals through message, video . . .