California Issues RFI To Assess Using An Administrative Entity To Manage The State’s 988 Network

The California Department of Health Care Services (DHCS) seeks information about using an administrative entity to serve as a prime contractor that would manage the state’s 988 Suicide and Crisis Lifeline Network. The administrative entity would be responsible for subcontracting with 988 crisis centers and vendors, data collection, reporting, project management, federal grant management, and fiscal management.

In a request for information (RFI #23-044), seeking non-binding responses by January 11, 2024, DHCS invited interested administrative entities to provide DHCS with the following:

Potential approaches for administering, expanding, and overseeing the California 988 Network

Potential solutions and technologies . . .