Class Action Lawsuit Alleges Elevance Health’s Carelon Behavioral Health Maintains A ‘Ghost Network’ In New York  

On April 28, 2025, a class action lawsuit was filed in New York against Elevance Health alleging that the Empire Plan in the New York State Health Insurance Program (NYSHIP) did not accurately represent how many behavioral health provider organizations accepted the plan. The plaintiffs represent more than one million state and municipal employees and their dependents. Their key complaint is that Carelon Health, which manages behavioral health benefits for the Empire Plan, included listings as “in-network” for clinical behavioral health professionals and provider organizations who did not accept the Empire Plan insurance. As a result, the plaintiffs incurred . . .