On November 30, 2022, the District of Columbia Child and Family Services Agency (CFSA) announced a contract with Lyssn.io to use its artificial intelligence (AI) platform to expand the use of Motivational Interviewing (MI). CFSA intends that the Lyssn platform will be used to train CFSA staff and contractor staff for the programs CFSA delivers and funds.
The platform provides an affordable, easy-to-scale way to deliver training on Motivational Interviewing. It provides immediate feedback to users and offers detailed reporting – including an annual report specifically focused on equity issues. Clinical professionals who use the platform receive training . . .