Delaware Fines UnitedHealthcare $450,000 For Mental Health Parity Penalties

On September 17, 2025, the Delaware Insurance Commission announced that it issued a corrective action plan and assessed a penalty of $450,000 to UnitedHealthcare Insurance Company, after completing a follow-up Mental Health Parity and Addiction Equity Act (“Mental Health Parity”) examination. Reviews of complaint and grievance handling, policyholder services, claims, utilization review, medical necessity criteria, pharmacy review, and oversight of contracted Pharmacy Benefit Managers and Third-Party Administrators were included.

“This comprehensive re-examination of multiple areas of UnitedHealthcare’s treatment of policyholders seeking mental or behavioral health care and prescriptions will result in much needed corrections in . . .