Emergency Medicine Physician Sues Kaiser Permanente Over Opioid-Related Consumer Satisfaction Scores

On September 18, 2019, a physician formerly employed by the Washington Permanente Medical Group, P.C. sued the organization for wrongful termination, alleging that its consumer satisfaction scoring methodology encourages physicians to prescribe opioids, even when medically unnecessary. The physician worked in a Kaiser Permanente emergency department from 2012 through December 2017; she alleged she was terminated for failing to accept the consumer satisfaction scoring tools. A trial is scheduled for March 17, 2021.

The complaint is Eryn Alpert Vs. Washington Permanente Medical Group Pc. The plaintiff alleged that her consumer satisfaction scores had a wide range, and that the . . .