Humana is piloting a new care support model to help its Medicare Advantage members manage chronic conditions. The pilot populations are members with multiple chronic conditions and complex congestive heart failure and diabetes in Kentucky, Pennsylvania, and West Virginia. The pilot launched on February 17, 2021. Humana intends to expand the program to more states during 2021. The pilot is an initiative of the newly rebranded Humana Care Support division, formerly known as the Enterprise Clinical Operating Model (ECOM). Humana Care Support is Humana’s next generation of customized, integrated and coordinated care management services that builds on Humana’s . . .