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Minnesota Primary Care Settings Increase Use Of Care Management Processes For People With Chronic Conditions

The use of chronic care management processes in Minnesota primary care settings generally increased from 2019 to 2021, despite complications due to coronavirus disease 2019 (COVID-19) public health emergency. Care management processes include activities to encourage consumer self-management, shared decisionmaking for care plans, and providing information and outcome tracking. According to an assessment with the Physician Practice Connections Readiness Survey (PPC-RS), which assesses the presence of cognitive care functions, the percentage of primary care clinics using chronic disease management processes increased from 69.9% in 2019 to 72.5% in 2021.
Overall, the clinics’ PPC-RS scores . . .

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