National Quality Forum Developing Approaches To Measuring Quality Of Telehealth

The National Quality Forum (NQF) is seeking approaches to measuring the quality of telehealth encounters in terms of six dimensions that are priority areas. The six dimensions are travel, timeliness of care, actionable information, added value of telehealth to provide evidence-based best practices, patient empowerment and care coordination. Existing quality measures are based on face-to-face traditional health care encounters, and most telehealth services use technology to replicate the interaction of a traditional health care encounter. As a result, it is expected that the clinical outcomes for patients would be the same independent of the modality of care . . .