Nearly One In Three Older Adults Or People With Disabilities Who Are Medicaid Beneficiaries Have Unmet LTSS Needs

Nearly one in three (31%) of older adults and people with disabilities receiving Medicaid long-term services and supports (LTSS) have unmet service needs, according to 2021 to 2022 national survey data collected in 15 states through National Core Indicators—Aging and Disabilities (NCI-AD). The most widely cited service needs were for homemaker services (38%), personal care assistance (30%), and transportation (27%).

Consumer satisfaction with LTSS varied by state (listed in ascending order): Indiana (57%); Georgia (62%); Texas (62%); Michigan (64%); Oklahoma (67%); Missouri (68%); Colorado (69%); Wisconsin (70%); Delaware (72%), Kansas (72%), Washington (72%); Ohio (73%); Minnesota (76 . . .