New York Cracks Down On ‘Ghost Networks’ With 10-Day Behavioral Health Access Standard 

New York state implemented a new behavioral health network adequacy regulation intended to prevent insurance plans from including so-called ‘ghost network’ entries in their provider organization network directories. The regulation also establishes a 10-day access standard for initial outpatient behavioral health appointments. The regulation went into effect on July 1,2025. ;

A ghost network exists when an insurer provider network director has inaccurate information that appears to offer in-network options that are not available to members. A;“ghost network” is the result of provider directory listings with inaccurate contact information or listings for professionals who . . .