Oscar Health Reports That 91% Of Member Requests For Clinical Assistance Resolved Via ‘Doctor On Call’ Telehealth Visit

Oscar Health, a technology-focused health insurance company, reported that in 2018, 91% of member requests for clinical assistance through its telehealth application, “Doctor on Call,” were resolved within a single encounter. The “Doctor on Call” application connects members to a health care professional within 15 minutes, 24 hours per day, 7 days per week. Using the web or mobile app, the member can request a call from a health care professional and can attach an image that shows visual symptoms. During the telehealth encounter, the health care professional can diagnose, and prescribe. If a prescription is needed, it is . . .