Pennsylvania Sues Character.AI After Chatbot Impersonates Licensed Physician

The Pennsylvania Department of State (DOS) is suing Character.AI, an artificial intelligence (AI) platform that allows users to interact with and create AI companion chatbots, after one chatbot allegedly represented itself as a licensed physician. The complaint cites an interaction in which the chatbot identified itself as a psychiatrist to a Pennsylvania user and provided a fake Pennsylvania medical license number. The state is seeking a preliminary injunction to stop Character.AI from allegedly engaging in the unlicensed practice of medicine and violating Pennsylvania’s Medical Practice Act.

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