The Percentage Of Consumers With A Telehealth Claim Increased Slightly In May 2025

The percentage of consumers with a telehealth claim increased slightly both nationally and in every U.S. census region in May 2025, according to FAIR Health's Monthly Telehealth Regional Tracker. The proportion of consumers using telehealth services rose from 14.2% in April to 14.3% in May.

FAIR Health’s Monthly Telehealth Regional Tracker presents data on telehealth claims for the commercially insured population. The tracker does not present data for Medicare Fee-for-Service, Medicare Advantage, or Medicaid.;

During May, western states showed the highest telehealth usage rates at 18.7% of total consumers, while midwestern . . .