MDLIVE Data Shows Virtual Care Can Reduce Unnecessary ER & Urgent Care Visits By 19%

Virtual care can reduce unnecessary emergency department and urgent care visits by 19%, according to data collected by Cigna subsidiary MDLIVE. Virtual urgent care visits also reduced duplication of care by 16%, compared to other virtual primary care provider organizations or specialists.

The data indicated that virtual visits reduced the need for lab work, which resulted to a $118.00 average savings per episode of care for urgent care episodes. MDLIVE visits also resulted in 11% fewer-than-expected follow-up visits for the same conditions than in-person visits. More than 75% of Cigna consumers who had an MDLIVE . . .