This presentation, led by Eric Peterson, Operations Manager, Nystrom & Associates, Ltd.; Mitchell Douglass, M.D., Medical Director, Wyandot Center; & Aida Porras, Senior Associate, OPEN MINDS was given on June 12, 2013 at the OPEN MINDS 2013 Planning & Innovation Institute in New Orleans, Louisiana. In this session, you will hear case studies from two executive directors who have leveraged their pharmacy relationship to provide a broader array of consumer services that both improve efficiency and outcomes of their integrated care models.

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