A Scalable Model For Improved Consumer Engagement: The El Futuro Case Study

This;OPEN MINDS;Executive Roundtable was delivered on October 19, 2026, by;Mary Jones, Director of Client Care and Engagement, and Luke Smith, M.D.,;Chief Executive Officer (CEO);of El Futuro, Inc. They shared how their organization;implemented;the Strong Minds, Strong Communities (SMSC) model, a scalable approach to improving engagement, retention, and clinical outcomes among Latino populations.;

The SMSC model combines community-based outreach, culturally responsive services, and bilingual clinical care to strengthen access, build trust, and improve continuity of care. The speakers will discuss how this approach has helped . . .