Best Practices For Success In The ‘Next Normal’– Building A Foundation For A Nimble & Resilient Organization

OPEN MINDS Chief Executive Officer Monica E. Oss delivered this presentation on August 25, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. Ms. Oss discussed the key best practices for health care executives to strengthen sustainability as we move into a post-pandemic business environment. Best practices that include data-driven decision making, sustainability-focused strategic planning, a marketing framework, customer-focused service delivery, and an infrastructure for hybrid service delivery in integrated systems.

https://vimeo.com/594833553/be96fc36a7

https://soundcloud.com/user-202102826/best-practices-for-success-in-the-next-normal-building-a-foundation-for-a-nimble . . .