Creating A Culture Of Safety For Staff & Clients: Case Studies From Eagleville Hospital & Vivant Behavioral Health

This presentation took place at The 2025 OPEN MINDS Service Excellence Institute. Attendees learned actionable tools for cultivating a safer environment for both health care professionals and patients, strategies to ensure quality of care, reducing incidents and promoting a culture of continuous improvement, and the improved outcomes from creating a culture of safety in both inpatient adult settings and children’s services.

Speakers:

Tess Hughes, Ph.D., LPC, LMHC, CCTP, Chief Clinical Officer, Vivant Behavioral Health

Jon St. Pierre, Executive Director, Brighter Transition Youth Treatment Center

Denise Hennessey, Chief Nursing Officer, Eagleville Hospital

Sara Dodge, MSW, LSW, Clinical Director, Eagleville . . .