Ensuring Engagement & Improving Access For Seniors Through The Latest Tech & AI

This presentation took place at The 2025 OPEN MINDS Service Excellence Institute during The 2025 OPEN MINDS Aging In Place Summit. Attendees heard from Heather Alder, Vice President, Payer Partnerships at Talkspace, Cole Samaroo, MBA, Co-Founder & Chief Executive Officer at Senior Tech Connect and Melisa Hinojosa, Principal Patient Experience, CenterWell Senior Primary Care. They discussed how leading organizations are leveraging technology–from remote monitoring tools to personalized digital and telehealth platforms, to enhance care access, reduce disparities, and drive senior engagement at scale and an understanding of how tech and AI can power the next generation of senior . . .