Executive Education On-Demand | October 23, 2023
Improving Consumer Engagement With Technology
This presentation took place at The 2023;OPEN MINDS;Technology & Analytics Institute. Panelists discussed various consumer-facing tools for improving experience and engagement, digital opportunities for optimizing consumer communications and self-directed care, and the role of technology and consumer engagement in optimizing performance
Featured speakers:
April Richardson, M.D., Vice President & Chief Operating Officer Of Companion Benefit Alternatives, BlueCross BlueShield Of South Carolina
Nilma Rajkumar, SVP Analytics & Product For Healthcare & Payer Strategy Information Officer, WellFrame
Clarissa Hulleza,;Chief Information Officer, Easterseals MORC
Paul M. Duck, Chief Strategy Officer, OPEN MINDS
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