Improving Quality Through Consumer Engagement In MLTSS

This presentation was delivered on June 6, 2017 at The 2017 OPEN MINDS Strategy and Innovation Institute. In this session, the speakers discussed how the move to value-based care is changing the role of the consumer, how a focus on consumer engagement can improve clinical and financial outcomes, and how organizations can utilize innovations in engagement to improve the consumer experience. The presentation speakers included: Fady Sahhar, Ph.D., President, XtraGlobex, Inc. Ken Carr, Senior Associate, OPEN MINDS . . .