Innovations In Virtual & Non-Traditional Service Delivery With Brightside Health & The LA Department Of Mental Health

This presentation took place at the 2025 OPEN MINDS Service Excellence Institute. Attendees gained insights into the effectiveness of telehealth, digital platforms, and community-based approaches, including increasing engagement, reducing barriers to care, and promoting continuity of services.

Featured speakers:

Erin O’Callaghan, Ph.D., Senior Director Of Therapy Programs & Quality, Brightside Health

Melissa M. Matos, Ph.D., Director, Therapy Programs, Brightside Health

Aubree Lovelace, MFT, Division Chief, Los Angeles County Department Of Mental Health

Shayan Rab, M.D., Associate Medical Director, Los Angeles Department Of Mental Health

Daniel Mansfield, LCSW, Mental Health Program Manager II, Los Angeles County . . .