Leading Top Clinical Teams: The 2025 OPEN MINDS Executive Seminar On Optimizing Clinical Performance With The Right Metrics

This presentation took place at The 2025 OPEN MINDS Service Excellence Institute. Sharon Hicks, MSW, MBA, Senior Associate, and Kim Bond, MS, LMFT, Executive Vice President at OPEN MINDS, discuss a deep dive into today’s workforce climate and peer into future outlooks. Our faculty shared strategies for recruiting and retaining a skilled workforce and ways to improve organizational performance to support today’s workforce. Executive attendees learned the following how to personalize recruitment and retention strategies and leverage technology for an enhanced employee experience, develop performance-driven models to elevate your team’s output and implement flexible frameworks to . . .