This presentation was delivered by Rebecca Eleck, M.D., Primary Care Medical Director, Wheeler Health and Wellness Center in Bristol on October 28, 2020 at The 2020 OPEN MINDS Executive Leadership Retreat. In the presentation, Dr. Eleck discussed how Wheeler has achieved success in delivering consumer-centered integrated care by offering integrated services at intake, embedding behavioral health care into the medical team, making handoffs as warm as possible, and marketing to change community perception about services . . .

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