Making Health Plan Partnerships Work: The 2025 OPEN MINDS Executive Seminar On Current Contract Optimization & Creating New Opportunities

This presentation took place at The 2025 OPEN MINDS Service Excellence Institute. Margaret Mays, Senior Associate and Michael Allen, Executive Vice President of OPEN MINDS, discussed how to start strategic conversations with health plans, confirm the foundational components of infrastructure needed for value-based reimbursement (VBR) are in place and demonstrate your organization’s value in a way that will capture health plan’s interest, and secure and optimize service agreements with health plans and implement approaches to realign service models to ensure success in a value-driven market.

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