Person-Centered Health For Complex Consumers – The UPMC Collaborative Approach

This keynote session took place at The 2022 OPEN MINDS Executive Leadership Retreat. Keynote speaker Ray Prushnok, Executive Director, UPMC Center For Social Impact & AVP, Government Programs, UPMC Health Plan, outlined how UPMC developed and implemented their model, future plans, and the role of specialty provider groups. At UPMC, they believe quality care requires examining an individual’s needs from multiple angles. That means actively addressing basic benefit access, data-exchange across provider organizations, supportive housing, and workforce needs. In the UPMC person-centered care model, offering housing and enhanced household stability, closing care gaps, and providing a pathway . . .