Supporting Staff In A Consumer-Focused Culture: The Arbor Behavioral Healthcare Case Study

This OPEN MINDS Executive Roundtable was delivered on May 25 by Brian Samford, Ph.D., Executive Director of The Arbor Behavioral Healthcare Center and Dean Fitch, LMFT, Principal/Co-Founder, Avea Solutions/KIPU. They discussed practical strategies for cultivating a consumer-focused culture in your organization, as well as the role that technology plays in either exasperating or inspiring team members.

Executive attendees learned:

How to equip themselves and team members to stay healthy, engaged, and motivated

How technology impacts culture

Best practices for driving staff self-care and establishing accountability

https://vimeo.com/830554376/461194562c . . .