Supporting Your Front-Line Workforce For Optimal Performance: Innovative Approaches From Devereux Advanced Behavioral Health & All For Kids

This presentation took place at the 2025 OPEN MINDS Service Excellence Institute. Attendees heard from Crystal Taylor-Dietz, Psy.D., National Director Of Behavioral Health and Jeremy Aho, Senior Manager Of Talent & Learning, Deverux and Corina Casco, LCSW, MSW, Chief Program Officer and Kymberly Garrett, MBA, GPHR, Chief People & Diversity Officer, All For Kids. They discussed the core components of a coaching learning model and key aspects of implementation, the function and core components of employee performance monitoring and program integrity monitoring, and the critical reasons to develop monitoring dashboards.

https://vimeo.com/1111749148?share=copy#t=0 . . .