Optimizing Performance Measurement Through Culture Change & Technology Adoption

This presentation, sponsored by Qualifacts Systems, Inc., was given by Christy Winter, LMSW, Manager of Clinical Informatics & Outcomes, Qualifacts and Karen Brannon, Ph.D., Director of Research & Organizational Development, Family Services of Western Pennsylvania at the 2015 OPEN MINDS Performance Management Institute in Clearwater Beach, Florida, on February 12, 2015. In the session, Christy Winter and Karen Brannon discussed how to successfully move from paper data collection of the PHQ-9 to utilizing CareLogic IMPACT to improve the performance measurement process as part of an ongoing demonstration project . . .