Individuals’ Access & Use Of Patient Portals & Smartphone Health Apps, 2020

On September 20, 2021, the Office of the National Coordinator for Health Information Technology published this report about individuals' access and use of patient portals and smartphone health apps during 2020. This brief analyzes data from the Health Information National Trends Survey (HINTS), a nationally representative survey of U.S. adults which was fielded from January 2020 through April 2020. These findings largely reflect pre-pandemic rates of individuals being offered and subsequently using their online medical record, also known as a patient portal. The brief also examines individuals’ use of smartphone health apps to manage health information, and the . . .